Refund Policy – Payhopper

Payhopper delivers advanced payment processing and transactional services through secure platform access under established service agreements. Unless explicitly stated in a signed agreement, all service fees, processing charges, and platform usage costs are non-refundable once access has been granted or service delivery has commenced.

If you believe you were billed in error or charged incorrectly, please contact our support team at info@payhopper.com. All refund requests are evaluated on a case-by-case basis and are granted solely at the discretion of Payhopper.

Payhopper reserves the right to adjust pricing, transaction fees, and service-related charges at any time, with or without prior notice. Such changes will apply to future billing cycles or new agreements and will not retroactively affect amounts already invoiced or paid.

In cases where services are suspended or terminated due to a violation of our Terms of Service or contractual obligations, no refunds or credits will be issued for any remaining or unused portion of the service.

Additionally, Payhopper does not offer compensation, refunds, or reimbursements for service interruptions, modifications, or discontinuations unless otherwise specified in a formal, written contract.